Welbeck Practice Management
At Welbeck, we’re committed to supporting the private practices of our consultants however we can. Welbeck Practice Management (WPM) provides a premium, fully managed practice administration service specifically built to provide clinicians with high-quality, low-risk operational support.
What we do
Unlike traditional secretarial or ad-hoc administrative support, we deliver a dedicated, accountable, and commercially aware practice management function designed to elevate both the clinical and operational performance of your practice.
At the centre of our model is your Practice Manager - an experienced professional who becomes the operational extension of your team. They oversee the patient journey, communication, scheduling, documentation and coordination across hospitals, insurers, referrers and partners.
Our approach
Trust and relationships
We invest time in understanding your clinical style, objectives, and patient expectations. The aim is for your practice to feel cohesive, well-organised, and consistently well-represented.
Operational safety and risk reduction
Clear, accurate communication and dependable coordination protect both your patients and your professional reputation. Our team is trained to manage sensitive clinical workflows with professionalism and precision.
Value through improved performance
Our clients see meaningful impact across operational efficiency, patient satisfaction, enquiry conversion, revenue capture, and time freed for clinical work.
What we offer
Your single point of accountability, responsible for all aspects of practice operations and patient-facing communication.
We create a predictable, efficient clinical diary that supports strong utilisation and protects your time.
Accurate, timely management of letters and reports, aligned with your preferred systems and workflows.
Support with practice systems, information governance, and compliant patient communication.
A structured process for transitioning from an existing provider or setting up a new practice, carried out with minimal disruption.
From first enquiry to final follow-up, we ensure continuity, responsiveness, and a consistent standard of care.
High-touch, empathetic communication supporting improved conversion, fewer cancellations, and stronger patient satisfaction.
Your practice will always be supported, with built-in cover for planned and unplanned absences.
Access to marketing expertise, referral platform management, KPI oversight, and commercial performance monitoring.
Medical billing and collections
We integrate seamlessly with your current billing provider or can introduce you to our recommended partner, enabling you to benefit from WPM preferred rates.
Self-pay billing and collection are managed proactively and efficiently by WPM, enhancing cash flow and reducing administrative burden.
Fee structure
Our model is simple, transparent and aligned with your activity.
we charge a single monthly fee based on a percentage of your professional fee revenue
this allows your costs to scale naturally with your workload – lower in quieter periods, and aligned with growth as your practice expands
for most consultants, fees typically fall between 9% and 17%, depending on activity levels
A detailed, personalised breakdown is always provided after we understand your practice profile, volumes and objectives.
Why choose WPM?
- a more professional, cohesive, and reliable patient experience
- better control of your practice, with reduced operational risk
- improved performance, capacity management, and billing efficiency
- more time to focus on clinical work and personal commitments
- a long-term partnership built on accountability and transparency
Want to know more?
Get in touch by emailing pmenquiries@welbeckhealth.com